شروط الخدمة

Company: Ice Fabric Vault (A subsidiary of Ice Emporium)

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1. INTRODUCTION

Welcome to Ice Fabric Vault. These Terms of Service govern your access and use of our products, services, website, and physical store. By purchasing from us, you agree to comply with these Terms.

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2. PRODUCT DESCRIPTION

Ice Fabric Vault specializes in:

• Bale fabrics

• Cut-to-measure fabrics

• Wholesale/retail textile products

• Fashion accessories related to the fabric trade

We strive for accurate descriptions, but colors, textures, and tones may vary slightly due to lighting, photography, screen display, or bale variations.

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3. PRICING & PAYMENT

• All prices are stated in the currency displayed at checkout.

• Payments must be made in full before goods are released.

• We accept cash, mobile money, bank transfer, POS, or approved digital payment systems.

• Prices are subject to change without prior notice.

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4. NO-RETURN POLICY

All sales made at Ice Fabric Vault are final. This includes:

• Bale fabrics

• Cut fabrics

• Clearance/discount stock

• Accessories

Customers are responsible for inspecting products before purchase. Please review our full No Return Policy for details.

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5. ORDER CONFIRMATION & PICKUP

• Orders are considered confirmed once payment is received.

• For bulk purchases, customers must arrange pickup within 48–72 hours unless delivery is requested.

• Uncollected items beyond the grace period may attract storage fees.

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6. DELIVERY

• Delivery services are available at an additional charge.

• Delivery timelines depend on distance, third-party logistics, and product availability.

• Ice Fabric Vault is not liable for delays caused by external logistics partners.

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7. QUALITY & INSPECTION

We ensure strict quality checks; however:

• Bale contents may vary based on supplier packing.

• Customers purchasing bales acknowledge that contents are mixed and sold “as is.”

• Cut fabrics must be inspected before cutting or payment.

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8. FRAUD & ABUSE POLICY

Ice Fabric Vault reserves the right to:

• Refuse service

• Cancel orders

• Restrict transactions

In cases of suspected fraud, chargeback abuse, or breach of policy.

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9. COPYRIGHT & BRAND RIGHTS

All branding, logos, images, descriptions, and content belong to Ice Fabric Vault and may not be copied, resold, or used without written permission.

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10. LIMITATION OF LIABILITY

Ice Fabric Vault is not responsible for:

• Loss of profit

• Business interruption

• Damages caused by misuse of purchased fabric

• Errors by tailors or third-party service providers

Our liability is limited strictly to cases of wrong item supply by our team.

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11. PRIVACY POLICY

Customer data (names, numbers, invoices) is kept confidential and used only for business and logistical purposes.

We do not sell customer information to third parties.

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12. AMENDMENTS

Ice Fabric Vault may revise these Terms of Service at any time. Updates will be posted in-store or on our official communication channels.

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13. CONTACT INFORMATION

For inquiries, complaints, or support:

📞 0241989736

📍 Agboba ,Accra

📧 iceemporium.gh@gmail.com