Nous proposons :
Tissus en balles variés
Balles de marque
Articles essentiels pour une maison de luxe à prix abordable
Tarifs dégressifs abordables
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FAQ
What is the return policy?
Return & Refund Policy
Damaged or incorrect orders: Report within 48 hours of delivery with clear photos/videos.
Change of mind: Returns are not accepted if you simply change your mind or no longer need the fabric.
Opened or altered fabric: Cut, washed, used, altered, or damaged fabrics cannot be returned.
Wholesale bales: Opened or partially used bales are not eligible for return.
Custom orders: Customized or specially sourced fabrics are non-returnable once sourcing or production has started.
Pre-orders from China: Pre-orders cannot be cancelled or refunded once sourcing or production has commenced, unless Ice Fabric Vault supplied the wrong item.
Return approval: Contact us and receive approval before sending any item back.
Refunds: Approved refunds will be processed through the original payment method. Processing times may vary by bank or payment provider.
Order confirmation: Customers are encouraged to confirm fabric type, design, colour, quantity, and other requirements before placing an order.
Our discretion: Each return request will be reviewed individually and resolved according to the circumstances.
How much does shipping cost?
Shipping is calculated based on your location and the items in your order.
